Help Center

The withdrawal wasn’t deposited into the account

Apply for withdrawal on working days : It usually takes 24 to 48 hours for skrill, paypal to withdraw. Bank transfer takes 3~5 days to reach the account

Apply for withdrawal on weekends: paypal withdrawals generally arrive on Monday or Tuesday, and Bank transfer is expected to arrive on Thursday

Withdraw delay

(a) It is currently a public holiday or weekend, please wait patiently. We will process your withdrawal on working days.


(b) There are technical problems with this payment method, we will fix it as soon as possible. You can also contact us to cancel the withdrawal, and then try other withdrawal methods.


(c) PayPal status is "PayPal MassPay". Please log in to your PayPal account to accept the payment


(d) Withdrawal needs to be confirmed,

For paypal, If the withdrawal needs to be confirmed, please follow the steps below and contact the online customer service to confirm the payment:

Have more questions?